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Engaging customers – how do you know who you really want to work with?

2018-12-14T08:33:12+00:00December 12th, 2018|

Engaging customers - how do you know who you really want to work with? Love your customers, and your customers will love you back I like to work with customers who are willing to do the personal and professional transformation to become innovative and agile. If I look at my customer set, they're usually between [...]

Mine the business innovation gaps: Seasonal sharing for scalability

2018-11-20T18:34:15+00:00December 4th, 2018|

Mine the business innovation gaps: Seasonal sharing for scalability I’ve been working with an agriculture machinery company over the years. This family run business designs and manufactures huge innovative machines that solve the current problems farmers face. Their industry is subject to the seasons, which means all farmers want new machines just before the harvest, [...]

Explore, engage and extrapolate to discover the pains, gains and jobs to be done of your customer

2018-11-20T17:17:39+00:00November 20th, 2018|

Explore, engage and extrapolate to discover the pains, gains and jobs to be done of your customer Response-ability is all about your ability to intuitively anticipate the future and to know what your customer wants before your customer knows it. Intuitive anticipation is the main differentiator for successful, innovative companies.   Looping, one dimension of response-ability, [...]

Cooperation for Innovation

2018-10-22T17:19:11+00:00October 22nd, 2018|

Cooperation for Innovation One of my Polish agricultural machinery clients was having a hard time. His budget for marketing had been halved, even though his sales targets were maintained at growth rate. I had a lengthy conversation with him about options in cooperation. The trick is to find another party that is complementary in product, [...]

Creating cooperation & belonging: Are you living up to your promise?

2018-10-11T10:30:52+00:00October 10th, 2018|

Creating cooperation & belonging: Are you living up to your promise? As I travel the world helping businesses to create communities of cooperation and innovation I sometimes wonder why we have not been able to solve the world’s Big Hairy Audacious problems together. We potentially have the knowledge, the resources and the technology to do [...]

Smells like the happiest day of your life – anticipation & setting up the looping process…

2018-10-04T12:48:15+00:00July 25th, 2018|

    Smells like the happiest day of your life - anticipation & setting up the looping process... One of the organisations I consulted for was a leading manufacturer of flavours and fragrances. They are one of the largest unknown companies in the world – their products are integrated in almost every household and luxury [...]

Book Review – Agility Shift: Creating Agile and Effective Leaders, Teams, and Organizations

2018-10-04T12:49:36+00:00June 26th, 2018|

Book Review - Agility Shift: Creating Agile and Effective Leaders, Teams, and Organizations In The Agility Shift: Creating Agile and Effective Leaders, Teams, and Organizations Pamela Meyer, President of Meyer Creativity Associates, suggests three stages organizations move through in order to make the agile shift: In part one she focuses on understanding the what, why [...]

Are you committing any of these innovation monetizing failures?

2018-10-04T12:50:31+00:00June 18th, 2018|

Are you committing any of these innovation monetizing failures? One of the companies I worked for is a startup that made 3D goggles for medical applications at the start of the millenium. Better than anything that was on the market then. How cool is that for doctors - being able to actually stand inside a [...]

Should you rely on intuition?

2018-10-04T12:36:55+00:00June 11th, 2018|

Should you rely on intuition? One of the games I play with my colleagues is : “Guess the relationship”. The rules of the game are simple. When we are in restaurants each of us makes a hypothesis about the relationship between people sitting at another table. We discuss our intuitive sense of their relationship. If [...]